customer (“you” or “your”). It provides information on what data we collect, why we collect
the data, how it is used and the lawful basis on which your personal data is processed, and
what your rights are under the applicable data protection and privacy laws, including the
General Data Protection Regulation (“GDPR”).
Some of your questions answer
We are Anne-Sophie Gigan Photography. We are the data controller responsible for your personal data.
We collect and process the following information provided by you in the course of your initial
enquiry and the formation, operation and conclusion of our contract for photography
● Personal information: This includes your name, address, e-mail address; phone
number; gender and date of birth; country, as well as the names, dates of birth,
gender and other details about your family members and other participants in a
photography session, together with and other information that you elect to provide to
● Payment Information: Information about your debit/credit card and bank account
information provided by you to our payment service providers, that we require for the
purpose of processing payment for our goods and services.
● Other Information: Personal details you choose to give when corresponding with us
by phone or e-mail or visit our studio.
In providing our services we create photographs which may identify you, your family
members and other participants and that may be considered personal data. Our
photographs may be produced in print and digital format. You are responsible for ensuring
that all participants in a photograph session have been provided with a copy of this privacy
Personal data will be processed in order to perform our contract with you, fulfil legal
obligations and for legitimate interests, as described below.
We use your personal information in the following ways:
● to provide you with our services and to create and deliver the products you have
requested and contact you regarding your use of the services. Such use is
necessary to respond to or implement your request and for the performance of the
contract between you and us.
● as necessary for certain legitimate business interests, which include the following:
● where we are asked to deal with any enquiries or complaints you make;
● to provide postal communications which we think will be of interest to you;
● if you ask us to delete your data or to be removed from our marketing lists and we
are required to fulfil your request, to keep basic data to identify you and prevent
further unwanted processing; and
● to (a) comply with legal obligations, (b) respond to requests from competent
authorities; (b) protect our operations; (c) protect our rights, safety or property,
and/or that of our affiliated businesses, you or others; and (d) enforce or defend legal
rights, or prevent damage.
● With your consent, we may use your photographs to promote and advertise our
business, including (a) in our studio and in our printed publications, presentations,
promotional materials (including leaflets, brochures, stickers, bookmarks, posters,
factsheets, calendars); (b) on our website and other digital advertising of our
services; and (c) in social media forums such as Instagram, Pinterest and Facebook.
● We may provide you with information about goods or services, events and other
You acknowledge and agree that where provision of personal data is necessary to ensure compliance with legal obligations or to perform our contract with you, failure to provide relevant personal data for the above-mentioned purposes may prevent us from providing our goods and services to you.
We share your personal data with third parties in the following situations:
● Service Providers: we sometimes engage selected third parties who act on our
behalf to support our operations, such as (i) card processing or payment services
(see the section below headed “Payment Information”), (ii) IT suppliers and
contractors (e.g. data hosting providers or delivery partners) as necessary to provide
IT support and enable us to provide our goods/services, and (iii) providers of
specialist services, including retouching, printers, framers and book binders.
Pursuant to our instructions, these parties may access, process or store your
personal data in the course of performing their duties to us and solely in order to
perform the services we have hired them to provide.
● Business Transfers: if we sell our business or our company assets are acquired by
a third party personal data held by us about our customers may be one of the
● Administrative and Legal Reasons: if we need to disclose your personal data (i) to
comply with a legal obligation and/or judicial or regulatory proceedings, a court order
or other legal process. (ii) to enforce our Terms & Conditions or other applicable
contract terms that you are subject to; (iii) to protect us, our members or contractors
against loss or damage. This may include (without limit) exchanging information with
the police, courts or law enforcement organisations.
Any credit/debit card payments and other payments you make will be processed by our third-party payment providers and the payment data you submit will be securely stored and encrypted by our payment service providers using up to date industry standards. Please note that we do not ourselves directly process or store the debit/credit card data that you submit.
We store and use this card or payment information for the purpose of processing any future payments that you make for additional goods and services. We will store this data in accordance with our legal obligations under applicable law and only for so long as legally permitted.
You may choose to opt-out of us holding your card or payment data although this means that you will need to re-supply us with card/payment details for the purpose of making any future purchases.
Certain applicable data protection laws give you specific rights in relation to your personal data. In particular, you have the following rights in relation to your personal data:
● Right of access: If you ask us, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data along with certain other details.
● Right to rectification: If your personal data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your personal data with others, we will tell them about the correction where possible.
● Right to erasure: You may ask us to delete or remove your personal data, such as where our legal basis for the processing is your consent and you withdraw consent.
We may continue processing personal data where this is necessary for a legitimate
● Right to restrict processing: You may ask us to restrict or ‘block’ the processing of
your personal data in certain circumstances, such as where you contest the
accuracy of the data or object to us processing it. We will tell you before we lift any
restriction on processing.
● Right to data portability: You have the right to obtain your personal data from us
that you consented to give us or that was provided to us as necessary in connection
with our contract with you. We will give you your personal data in a structured,
commonly used and machine-readable format. You may reuse it elsewhere.
● Right to object: You may ask us at any time to stop processing your personal data
on grounds relating to your particular situation, and we will do so:
● If we are relying on a legitimate interest to process your personal data — unless we
demonstrate compelling legitimate grounds for the processing or
● If we are processing your personal data for direct marketing.
● Right to withdraw consent: If we rely on your consent to process your personal
data, you have the right to withdraw that consent at any time. This will not affect the
lawfulness of processing of your data before we received notice that you wished to
withdraw your consent.
● Right to lodge a complaint with the data protection authority: If you have a
concern about our privacy practices, including the way we handled your personal
data, you can report it to the UK/IE data protection authority (the Information
Commissioner’s Office or ICO), or, as the case may be, any other competent data
protection authority of an EU member state that is authorised to hear those concerns
(you may find EU Data Protection Authorities’ contact information here).
If you wish to exercise any of these rights please contact us as described in the “Contact” section below. We may also need to ask you for further information to verify your identity before we can respond to any request.